Milo's Sanctuary's president and founder, Michele Hoffman, told Love Meow:

"When he arrived to Milo's, he was ill, malnourished, and physically and psychologically exhausted. It was difficult to discern his actual nature. He sat curled up since the entire left side of his face was ulcerated and diseased. "

When he arrived to the refuge, the cryptococcus and the left side of his face were both treated. Khy valiantly withstood the therapy and expressed his gratitude to everyone who looked after him.