"Every time I go into the room, I announce myself in the same voice and say ‘Good morning,' even if it is the afternoon, and then I feed them so we have gotten into a pattern of positivity and things they like.

"They no longer hiss at me, and they come running when they know I am in the room."

In just one week, these formerly frightened kittens have transformed into happy, brave, and affectionate furballs.