Xoli was attended to by Dr. Hellyanne Sampaio, who found her to be severely dehydrated, underweight, and suffering from a range of health issues. Her oral cavity was congested, making it difficult for her to breathe through her nose, and she was suffering from anemia, fleas, and ticks. Xoli also had a broken jaw, which had caused a change in her nasal cavity, and a severe bacterial infection that left her unable to breathe through her nose.